As of now, the bicycle mail order company is offering its customers an app in the Apple App Store and Google Play Store. Anyone who enters their frame number or scans the QR code will receive tips on their Canyon bike.
"We created the Canyon app to make owning a Canyon bike as easy as possible right from the start, and to help our customers get the most out of their bikes for years to come. To do this, we've integrated a whole range of features that make everything from initial assembly to everyday rides, maintenance and parking easier," says Lionel Guicherd-Callin, Global Director Canyon Connected, describing the idea behind the app.
The most important functions of the Canyon app at a glance
Components and geometry at a glance in the digital bike garage
Once you have stored your Canyon bikes in the app, you can access specially customised content: Instructions for initial assembly, model-specific technical details and geometry data.
Unpacking and assembly instructions
The app offers detailed step-by-step instructions and videos. It is designed to make unpacking and initial assembly easier. "You don't need to be a mechanic to enjoy a smooth first riding experience with a perfectly set-up Canyon," is the promise.
Detailed information for screwdrivers
A well-maintained bike is faster and safer. The app provides tips on cleaning after a ride and changing wearing parts in good time. Whether changing tyres, bleeding brakes or adjusting gears: Instructions, videos and tutorials in the app are designed to provide all the information you need.
Canyon App: Further functions in planning
Canyon also uses the app as a marketing tool: the news can be obtained optionally. Canyon plans to offer bike insurance via the app in the near future. "Tips from the Canyon pros" have also been announced for the future.
The app also works on older smartphones from Android 7.1 and Apple iOS 15. The free Canyon app is available in the Apple App Store and the Google Play Store.
Kristian Bauer
Editor
